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  • in reply to: errors #23586

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    Hi everyone,

    I’ve only just found this thread and I’m going to continue to follow this with interest.

    I’m a pro RoundMe member and have been using it since late 2018.

    The only issue I encountered was the inability to upload panoramas (a rather large issue I know) during early October 2019. I emailed them at on October 2nd and got a reply later on that day saying they were “working on the issue and would resolve it within a few days”. The issue seemed to get resolved as i was able to upload panoramic images on the 15th of October, after i returned from holiday.

    At the time of writing this email on the 18th of December 2019, I was able to upload and publish a text VR tour using panoramic images.

    Regarding the issue of viewing stats that nadonou encountered, I honestly don’t know if I’m having the same issue. I’m going to ask friends and colleagues to view my recently uploaded test VR tour and see if the stats change.

    I’ll let everyone know in this thread how I get on.

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